Privacy Policy
Introduction
Granite Belt Motel recognises that your privacy is very important and that you have a right to control your personal information. We acknowledge that providing personal information to us is an act of trust and we take that trust seriously. This policy will govern how Granite Belt Motel handles your personal information and safeguards your privacy.
Best Practice
Granite Belt Motel is committed to protecting your personal information and giving you choice in how it can be used. We believe that our Privacy Policy represents industry best practice.
We adhere to the National Privacy Principles relating to the collection of personal information. Information collected from you is required either to meet the requirements of State and or Federal legislation as applies regarding the maintenance of a guest register, for fire safety reasons, for billing purposes and to market our services to you.
Collection of Personal Information
Your personal information is only collected with your consent.
The type of personal information that we collect from you will depend upon what dealings you have with us.
Granite Belt Motel generally obtains your personal information, such as your name, address and contact details, where required to provide accommodation. If you do not provide us with this information, we may be unable to provide you with accommodation. We will make this information available to third parties who assist us provide services to you, where required by law or to enforce our collection of amounts owing by you.
You must advise us if any details on this registration card are incorrect.
Security of Personal Information
We will make all reasonable endeavours to protect your personal information securely against unauthorised use and access. Personal information collected during your stay will be retained for the length of time necessary to comply with taxation and accounting requirements (usually seven years).
You may request access to personal information we hold about you. We may recover our costs of providing this access to you. A charge will be levied if a copy of any documentation relevant to your stay is required after six months of your departure. Copies (other than electronic data) are generally not available after two years. We will not knowingly permit any misuse of this data.
We will adhere to our Industry Association standards for use of any personal information.
Sharing Information with Other Organisations
In some circumstances, we may disclose your information to our contractors and service providers, but only to the extent necessary to operate our business or provide you with the products and/or services you have requested. We require these organisations to undertake to meet the requirements of the Privacy legislation and agree to strict conditions governing how your personal information may be used. While we will not use your information for any purpose without your consent, we reserve the right to use information in circumstances relating to the public interest. These circumstances may be related to:
- A legal demand for the information from a law enforcement agency;
- A public or individual health and safety issue; or
- The protection of our rights and property, including the protection of the integrity of our operations.
Changes in the Future
We reserve the right to change our Privacy Policy at any time. All changes will be notified by posting an updated version of the Privacy Policy on our web site. Any changes to our Privacy Policy shall be deemed to take place on the date the changes are posted on our website.
Updated 20/10/2018